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Internet Data Centre

IntaServe's primary data centre is a world-class facility that offers carrier-independent, high-bandwidth Internet access within a secure, highly resilient environment. IntaServe utilises three Internet data centers based in Sydney, Australia for load balancing purposes.

The Facility
The IDC (Internet Data Centre) is a purpose-built, highly secure facility operating 24 hours a day 365 days a year combining a high level of redundancy and fail-over capability.

Security features include:

  • Bullet-proof glass in external windows

  • Fire- and bullet-proof doors

  • Secure reception with 24x7 guards

  • 24-hour video monitoring and continuous recording

  • Integrated proximity card and biometric access control systems

  • All visits, including suppliers, must be prearranged

  • Government issued photo identification required for all visitors

  • The IDC has been designed with, at minimum, N+1 redundancy principles applied. This means that in the event of failure of power, air conditioning or telecommunications, the resulting load on backup systems is managed with no reduction in performance levels.

Redundancy features include:

  • Fully integrated building management system for smoke, fire and water detection, electrical and air conditioning performance

  • Dual power feeds from Energy Australia with substation on site

  • Separate transformers and mains switchboards

  • Multiple generators

  • Multiple UPS systems with battery backup

  • Multiple power management modules

  • Two high-capacity diesel fuel tanks

  • Multiple air conditioning units

  • Redundant Internet connections with automatic failover

  • Unlike many other facilities of this kind, the IDC is carrier-independent, with connections from four carriers: Optus, PowerTel, Uecomm and Telstra. High-bandwidth Internet access is a feature of the facility.

Service inclusions:

  • Space: shared or dedicated areas in racks and cages

  • Monitoring of bandwidth utilisation and availability

  • 24x7 network operations centre

  • "Remote hands" services from basic reboots to server builds and network and server configuration

  • Secure server hosting

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